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Luna Maya By Lhmg Hotel Tulum, Tulum

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From27US$ /night
Check-in
24Apr2025Select date
Check-out
25Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av. Satelite No.14, Tulum, Mx, Tulum, Mexico
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Getting around

A list of all available modes of transport

City Center
Tulum2700 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 38.7 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • 24-hour reception

Services

  • Car rental

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • In-room safe
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Location

Av. Satelite No.14, Tulum, Mx, Tulum, Mexico
Map view
Av. Satelite No.14, Tulum, Mx, Tulum, Mexico
Nearby
TulumMexico
Las Pinturas
1700 ft
Aldea Zama
Piramide del Pensamiento Positivo
1700 ft
Carretera Tulum Boca Paila KM 5.2
Casita Xaman
2000 ft
Laguna Kaan Luum
1100 ft
Store
Mixik
1300 ft
Gallery
Hernandez Gallery Tulum
800 ft
Av Tulum S/N
Tulum Underwater
1100 ft
Calle Alfa Sur 1066
Dos Aguas Park
1600 ft
Public Building
Casa de la Cultura
1500 ft
Calle Osiris Sur 1096
Terreno Expoferia
1600 ft
Gallery
La Hoja Verde
1500 ft
Cenote Caracon
1900 ft
Parks
Jungla Maya Native Park
1900 ft
Restaurants
Liquido Y Solido
300 ft
Av. Satelite norte M. 32 L 2 Casi esquina con av. kukulcan. Frente a mariscos el camello
Restaurant Bar Natty Dread
300 ft
Avenida Satelite Entre Polar y Sagitario Centro
El Quinto Sol
700 ft
Centauro 1 A Plaza los Arcos
Taqueria Honorio
1100 ft
Mza 10 Av. Satelite Sur / Andomeda Y Sol Ote Lt 13
Horno Gourmet
900 ft
Polar Poniente S/N
Natural Juice Tulum
800 ft
Av. Satelite
Juice Lover
800 ft
Av Tulum 89
Riviera Costena
800 ft
Avenida Tulum 77760 Tulum Frente Al Palacio Municipal
The Good Burger Tulum
900 ft
Avenida Tulum S/N Centro

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
8.0
Location
9.0
Service
7.2
Dining
5.0
Guest reviews
7.2/10
based on 5 reviews
Anthony
United States of America, January  2025
6.4/10

I had a mixed experience during my stay at the hotel. On one hand, the location was quite convenient with plenty of eateries within walking distance, and the room I stayed in was spacious and comfortable. However, the breakfast service left much to be desired, and noise from the roads and fellow guests was quite disruptive at times.

Rooms
7.0
The room was spacious with a comfy king bed, plus it had a safe for valuables. However, I encountered some noise issues at night.
Service
6.0
The breakfast staff, especially Rodriguez, was enthusiastic and helpful. Unfortunately, the overall service felt unorganized at times.
Location
9.0
The hotel is well-located with lots of restaurants and shops nearby, making it easy to explore the area.
Dining
5.0
Breakfast was inconsistent; sometimes there were no plates or food, which was extremely frustrating.
Facilities
6.0
The garden area was pleasant, and there was a nice terrace to relax on. However, the Wi-Fi connection was hit or miss.
Wayne
United States of America, November  2024
6.6/10

I had a mixed experience at Luna Maya. The location is fantastic with plenty of restaurants and shops nearby, and I found the rooms to be spacious and comfortable. However, there were issues with noise from the street and the breakfast service was chaotic and disappointing. Overall, it provided decent value for money, but improvements are definitely needed.

Rooms
8.0
The rooms were spacious and the king bed was very comfortable. Room 105 had a safe, which was useful for storing our valuables.
Service
6.0
The staff was friendly, especially Rodriguez, who made breakfast enjoyable with his cheerful attitude, though some staff seemed indifferent.
Location
9.0
Great location with lots of dining and shopping options within walking distance, and easy access to transportation for the beach.
Dining
5.0
Breakfast was chaotic; tables were dirty, and there wasn't enough food available at times.
Facilities
5.0
The garden area outside was pretty, but the overall noise from the street and other guests made it less enjoyable.
Alex
United States of America, November  2024
7.0/10

During our two-week stay at Luna Maya, we found it to be a pleasant place with a great atmosphere and very welcoming staff, especially Rodriguez during breakfast. However, the noise from the surrounding area could be bothersome at times, and the breakfast could use some improvement. We appreciated the spacious room and convenient location, but the inconsistency in room cleaning was a downside.

Rooms
8.0
Our room was spacious with a comfortable king bed, but there were times when cleaning was inconsistent.
Service
6.0
The service was hit or miss; Rodriguez stood out, but other staff seemed distracted.
Location
9.0
The hotel is perfectly located within walking distance to many bars, restaurants, and shops.
Dining
5.0
Breakfast was quite basic and could use more variety; I wish there were more options.
Facilities
7.0
I loved the second-floor terrace with a nice view, and the garden outside added a nice touch.
Erin
United States of America, November  2024
7.6/10

This hotel offers a comfortable and spacious stay, making it convenient for diving enthusiasts like me. While the breakfast is simple and could use improvement, the staff is incredibly responsive and accommodating. The location is excellent for accessing local eateries, though the noise from the surrounding area and staff can be a bit disruptive. Overall, it's a great option if you're looking for a budget-friendly stay in Tulum.

Rooms
8.0
My room was clean, spacious, and air-conditioned, providing the perfect setup for my dive gear.
Service
9.0
The staff was exceptionally friendly, responding quickly to all my requests.
Location
9.0
The hotel is conveniently located just a couple of blocks from the main avenue and within walking distance of restaurants.
Dining
5.0
The breakfast is quite skimpy with limited options, although the nearby eateries like Taqueria Honorio are fantastic.
Facilities
7.0
Facilities include bike rentals, which are handy for reaching the beaches.
Louise
United States of America, October  2024
8.4/10

I really enjoyed my stay at this hotel, as my room was clean, spacious, and comfortable, making it a great base for my diving trip. The staff, especially Rodriguez at breakfast, was exceptionally accommodating and friendly. However, the breakfast could be improved, and noise from the street and other guests was occasionally bothersome. Overall, it's a good value for the price, and I'd definitely consider staying here again.

Rooms
9.0
The upstairs room was clean, spacious, and air-conditioned, providing a comfortable environment for relaxing and spreading out my dive gear.
Service
9.0
The staff was particularly friendly and responsive to guest requests, which really enhanced my experience.
Location
9.0
The hotel is ideally located a couple of blocks from the main avenue with various dining options nearby, making it incredibly convenient.
Dining
7.0
While the breakfast was a bit skimpy, it was made far better by the attentive service from the staff. There are also many great restaurants just a short walk away.
Facilities
8.0
The overall facilities were decent; the terrace offered a nice view, and the water pressure in the shower was good.
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Check-in
24Apr2025Select date
Check-out
25Apr2025Select date
Rooms and Guests2 Guests, 1 Room